In the Museum: Mail Call
- By Rebecca Maksel
- Air & Space magazine, September 2008
Incoming correspondence is "triaged," says volunteer Guy Halford-MacLeod, who tracked down the 1963 Ozark Airline timetable to answer a recent query.
Eric Long
The letters come in by the thousands. Some ramble for several pages, others are succinct. A few are handwritten—occasionally scrawled, usually neatly printed—although the majority are typed or sent electronically. But they all want the same thing: information.
Dear Sirs,
On May 22, 1963, my family flew on a commercial flight from Joplin, Missouri, to Chicago, Illinois, with stops at Springfield MO, St. Louis MO, and Springfield IL. Is there any way that you can find out the airline on which we flew, the type of aircraft on which we flew, our departure time in Joplin, and our arrival time in Chicago? (See response to this and all other questions below)
"At first I thought, 'Yeah, right,'" says Brian Nicklas, who has worked in the National Air and Space Museum's archives division for 20 years. "But then I realized that our volunteer Guy Halford-MacLeod would be able to answer it. Guy knows timetables and such, and he sent the gentleman a marvelous response."
"It was nothing," says Halford-MacLeod. "In the 1960s, airlines were tightly regulated, and only one airline would have flown the route from Joplin, Missouri, to Chicago. It didn't take very long to establish that the airline in question was Ozark, an airline that has long since disappeared." (See "Home Grown," Dec. 2000/Jan. 2001.)
With 15 permanent staff members and eight part-time volunteers, the archives handles more than 3,360 such queries each year. While the letters are enough to keep a task force busy, the staff also preserves the collections and works with donors to acquire items, frequently going on site to collect materials. (They've dug through the contents of attics, roamed dusty basements, and liberated knee-deep stacks of documents.) And while the bulk of the archives' collections is stored in a metal, no-frills building in Suitland, Maryland, the center of reference operations is in the Museum on the National Mall.
The queries are as varied as the archives' content. Hobbyists frequently ask for technical and scale drawings, which have been donated to the Museum over the decades by manufacturers, the armed services, and individual illustrators.
Researchers like to peruse the archives' voluminous holdings, which include everything from Operation Paperclip correspondence (the 1945 U.S. effort to identify and evacuate German scientists and engineers ahead of the advancing Soviet army) to NASA pre- and post-launch mission reports for Mercury, Gemini, and Apollo flights to the 1937 logbook of U.S. fighter ace Gregory "Pappy" Boyington, later the commander of the famous U.S. Marine Corps "Black Sheep" squadron.
"The archives is committed to helping anyone and everyone," says supervisory archivist Marilyn Graskowiak. "If you are a modeler or the Imperial War Museum, we'll treat you the same way."
Although people have always been able to get answers to their aeronautical queries, there hasn't always been a place for researchers to visit. The collections were scattered throughout the Institution archives, in off-site storage, and in the hands of various curators. But by the mid-1980s, the archival collections had been gathered into the care of a single division, provided with a sunny room on the Museum's third floor.
We need an image of a pilot, or a pilot-like man. Might you have any photographs?
Indeed they do. The collections include nearly two million photographs, 700,000 feet of motion picture film, and two million technical drawings. The data spans the history of flight from ancient times to the present day, with an emphasis on the technical aspects of air- and spacecraft.
I seek all information relevant to the Curtiss P-40 used by the French forces between November 1942 and 1948.
There are certain queries the archives can't answer. "We're not the FAA, we can't certify your aircraft," explains Nicklas. And concerning the overwhelming number of requests for Japanese and German aircraft specifications, Nicklas sighs, "Just because we won the war doesn't mean we have the blueprints."
Regarding the Spirit of St. Louis: Does the inside of the starboard side cowling bear the names of the Ryan Monoplane Company workers that built the Spirit of St. Louis, including a paw print of the dog that lived at the factory?
With an annual budget of $14,000, the archives isn't a money-making project: "What little we charge goes to buy proper conservation supplies," says Graskowiak. Each time someone requests a duplicate of a microfilm reel, for instance, the $30 processing fee helps to offset the cost of remastering unstable micofilm onto stable polyester film stock.
What's the origin of the term "touch-and-go" as used in aircraft landing and takeoff practice?
The archives has its regulars. "Mr. Dumas has been writing to us, from France, every month—for years now," says Nicklas. "We sometimes wonder what he's doing. He might be starting his own museum."
It's not such a far-fetched idea. Each written response to a query is a small gem, highlighting the knowledge of the archivists and volunteers who staff the division.
Questions and Responses from NASM Staff
Dear Sirs,
On May 22, 1963, my family flew on a commercial flight from Joplin, Missouri, to Chicago, Illinois, with stops at Springfield MO, St. Louis MO, and Springfield IL. Is there any way that you can find out the airline on which we flew, the type of aircraft on which we flew, our departure time in Joplin, and our arrival time in Chicago?
Response:
You would have flown with Ozark Air Lines, a local service carrier based in St. Louis, MO. At the time Ozark flew Fairchild F-27 turboprop airliners, and Convair 240 piston-engine airliners. There were two flights a day from Joplin, one in the early morning (Flight Number 750) and another later in the afternoon (Flight Number 754). Here are the schedules for each flight:
Departure from Joplin 6.00 am 3.00 pm
Arrive at Springfield, MO 6.23 am 3.23 pm
Depart Springfield, MO 6.30 am 3.30 pm
Arrive at St. Louis 8.25 am 5.25 pm
Depart St. Louis 8.55 am 5.50 pm
Arrive at Springfield, IL 9.25 am 6.20 pm
Depart Springfield, IL 9.35 am 6.30 pm
Arrive Chicago (O’Hare) 10.30 am 7.25 pm
We cannot tell which aircraft type was used, as the F-27 and Convairs were used interchangeably, but perhaps you will remember if you look at the attached images. The F-27 had a high-wing and its Rolls-Royce Dart engines would have made a high-pitched whining sound. You would have liked looking out of the windows, as the view would not have been obstructed by the wing. The Convair had piston engines, and was altogether noisier; you would have seen the big engines rather than the view, as the airliner had low wings.
We need an image of a pilot, or a pilot-like man. Might you have any photographs?
Response:
The Archives collection contains nearly two million photographs. To learn more about the extensive photo collection, see this website: http://www.nasm.si.edu/research/arch/collections/photoarchives.cfm.





Comments (4)
Thank you, Rebecca, for including my inquiry about the flight from Joplin to Chicago in May of 1963. It was a delightful surprise to see it used as an example of the requests that the archives division receives. I was quite pleased to read the story behind the answer that Mr. Halford-MacLeod mailed to me, and also pleased to see his photograph in the magazine. It is nice to be able to see the face behind what I feel is a neat bit of research.
Robert Ree
Posted by Robert Ree on July 22,2008 | 09:12 PM
I was the first officer on the Ozark morning flight from St. Louis to Chicago on the date mentioned. It was operated with a Convair 240 on that day. Another crew brought the flight to St. Louis from Joplin and there was a crew change in St. Louis.
Posted by David Reeves on July 24,2008 | 09:23 PM
i want to now that all the planes that they display at the museum in d.c. are they still flyable today?
Posted by wilton touchton,jr. on September 21,2008 | 07:15 PM
In the current (May, 2009) issue, there is an article on space suits (page 66-69). The comment, "The A5-L was light years ahead of ---RX-3--" is the exact opposite of the truth. I was the Chief Engineer in the development of the Litton high pressure advanced technology suits, including the RX-3. The RX-3 had constant volume mobility joints that allowed it to operate at higher pressure while requiring significantly lower astronaut energy output. The RX series were the first space suits to provide two axis waist joints. The rigid structure used chemically milled aluminum inner structure, honeycomb middle wall, and outer fiberglass structure providing both insulation and micro-meteoroid protection. It was the first suit designed for modular sizing rather than custom made suit design characterized by the Apollo EVA suits.
Posted by William Elkins on April 15,2009 | 01:26 PM